Privacy Policy
Last updated: January 28, 2026
1. Introduction
At Waiinuma, we respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website and use our services, in compliance with the GDPR (EU) and CCPA (USA).
2. Data We Collect
- Identity Data: Name and surname provided during checkout or registration.
- Contact Data: Email address and phone number.
- Shipping Data: Physical address for delivery.
- Technical Data: IP address, browser type, and cookies used for authentication (Firebase).
- Memories (User Content): Images, text, and location data you choose to upload to your digital frames.
3. How We Use Your Data
We use your data strictly to process orders (via Stripe), manage your account (via Firebase), and provide the digital memory services associated with your Waiinuma products.
Our Privacy Promise
Your memories belong to you. Waiinuma strictly prohibits the use of your uploaded photos or content for advertising, commercial purposes, or data mining. We do not sell your personal data to third parties. Our technical access to your files is limited strictly to maintenance and service delivery requirements.
4. Third-Party Services
To provide our services, we share necessary technical data with trusted infrastructure providers:
- Google Firebase: For secure user authentication and database/file storage (USA).
- Stripe: For secure payment processing. We do not store your credit card details.
5. Your Rights
Under GDPR and CCPA, you have the following rights:
- Right to access the data we hold about you.
- Right to rectification (correcting errors).
- Right to erasure ("Right to be forgotten").
- Right to opt-out of data collection.
To exercise these rights, please contact us at: contact@waiinuma.com
6. Cookies
We use essential cookies for authentication and security. Analytical cookies are only used with your explicit consent.